The need to improve customer service and customer experience (CX) has never been more important, especially for the public sector. Government organizations around the world are turning their ...
Salesforce also plans to invest $1.3b (US$1b) in Singapore over the next five years. Singapore Airlines (SIA) is incorporating Salesforce’s Agentforce, Einstein in Service Cloud, and Data Cloud into ...
TULSA, Okla., Oct. 7, 2025 /PRNewswire/ -- Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, ...
‘My priorities for my teams is to improve our speed of response, to improve our speed of resolution and to improve the quality of the resolution that we‘re providing to our partners and to have more ...