Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Field service leaders automate and streamline processes in myriad ways. There’s no right answer to the question of how to digitally transform a field service organization. That said, a good litmus ...

At its virtual “Future of Work” event, Microsoft today announced the launch of an AI copilot — and make no mistake, Microsoft is all-in on using this “copilot” metaphor across all of its products — to ...

SAN FRANCISCO--(BUSINESS WIRE)--SightCall, an AR-enabled visual assistance platform, today introduces a new mobile experience designed for field service agents to deliver remote assistance from their ...

Microsoft Power Apps stands as a versatile and powerful platform designed to transform application development for users across all skill levels. A platform designed to empower everyone—from novices ...