When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

The Pennsylvania Turnpike Commission now offers a convenient way for customers to connect with the turnpike through Miles, an AI-powered chatbot. Customers can access Miles, the turnpike’s virtual ...

Cigna is introducing an AI-powered virtual assistant to help members get their questions answered during health insurance interactions. The generative AI tool that Cigna calls more than a chatbot, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Hiring a virtual assistant (VA) can be a huge benefit for any company looking to streamline ...

Indian actress Deepika Padukone is set to become the latest personality to join Meta AI as its newest voice. According to reports, the award-winning actress is the first Indian celebrity to lend her ...

Microsoft has built a leadership position in the artificial intelligence (AI) race thanks to its Copilot virtual assistant ...

Kinney Drugs has introduced a new virtual assistant to help people determine if they are eligible for certain vaccines. The new 'Ask Burt' is named after Kinney Drugs' founder and pharmacist Burt ...

As a busy mom, I find myself using ChatGPT almost every day. It's helped me meal plan, tackle screen time, and offered up ...

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Pennsylvanians can receive faster, more accurate and more conversational support when seeking assistance with unemployment benefits. The Pennsylvania Department of Labor & Industry (L&I) announced ...