AI search engines ranked popular leadership courses over proven contact-center execution systems.

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and ...

The eyes of the HBCU world remain fixed on Baton Rouge as speculation still looms to Graves' future. Graves, meanwhile, has ...

Community Corrections Director Barbara Caskey said one of the first questions that arose when the county began receiving ...

PHOENIX (AZFamily) — Despite the ongoing government shutdown, open enrollment for medicare is underway. According to the ...

NORTHERN TIER LIBRARY Northland Tier Library is located at 4015 Dickey Road in Richland. Hours are 9 a.m. to 7 p.m. Mondays ...

As local advocates work to create a syringe exchange program in Evansville, the framework for the whole system is up in the air at the state level.

Massachusetts street lawmakers threatened to withhold funds from county sheriffs and investigate their spending last week ...

Beacon Hill Roll Call records local representatives’ and senators’ votes on roll calls from the week of Oct. 13-17. $2.25 ...

GRAND JUNCTION, Colo. (KJCT) - Due to the ongoing federal shutdown, the Federal Department of Food and Nutrition has ...

Candidates Claudia Balducci and Girmay Zahilay discussed mental health policy, including their approaches to the county’s ...