A judge vacated the appointment of 92-year-old Clifford Hay who was given the job over the objection of Democrats. The county ...

Everyone has an email signature, yet they’re often underutilized as a marketing channel. Learn how to best take advantage of ...

Have you spoken with a “hybrid client success executive” at your technology provider of choice before? Did you understand ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

If you work a 9 to 5 job, is it wrong not to answer work emails after 5 p.m. and before 9 a.m.? After email first became ...

If you're upgrading to Windows 11, Microsoft says the minimum requirements are 4GB of RAM, but I'd still recommend 16GB as the baseline standard. If you have more than that, even better, but for most ...

The 61-year-old CEO of a multibillion-dollar real estate company called Medical Properties Trust, Aldag is a high-society ...

From understanding buying behavior to knowing your customers’ pain points, customer satisfaction isn’t just a “nice-to-have” ...

Here's how a technical presenter can address questions during a presentation to people who are more business-minded than tech-minded.

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.