The most effective way to measure the health of one’s brand is by looking at returning customers. If you have built enough strength in your brand’s trust and consistency, you naturally build brand ...

The post Watchdog Urges IRS To Expand Call Metrics appeared first on Self Employed.

Zahi Fayad is leading a Digital Twins study investigating how our health data can be put to better use to help us live ...

The government shutdown delayed the Bureau of Labor Statistics jobs report, “arguably the most important piece of information” for the Federal Reserve to review before its meeting at the end of the ...

Measuring leading indicators like near-misses and safety observations helps prevent accidents before they happen, reducing costs and boosting productivity. Establishing SMART KPIs ensures safety goals ...

FAYETTEVILLE, N.C. (WNCN) — CBS17 is the first news outlet with newly released redacted 911 calls from Buncombe County during Hurricane Helene. Those 911 calls were routed 300 miles away to ...

Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction with a customer adds up to either strengthening or weakening the business.