How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...
Change isn’t inherently bad, but how it’s implemented and carried out has a huge impact on how employees react to it.
I-Pulse Co-Founder, Chairman and CEO Robert Friedland and Laurent Frescaline, Co-Founder and Chief Technology Officer, are ...
Ford CEO Jim Farley said the practice of "gemba," or seeing processes in person, is helping him modernize the 122-year-old ...
WILDWOOD, Mo. — Deer season is underway in Missouri. But in one St. Louis County community, 361 deer have already been killed months before season began, and taxpayers are paying for it. In the City ...
The Food and Drug Administration (FDA) announced Monday it has begun the process of changing the labeling on acetaminophen to suggest that it may cause autism and ADHD in children whose mothers took ...
The Trump administration made its next move Tuesday in attempting to reform the H-1B visa, publishing a plan to end the lottery-based selection process. In a draft notice shared with the Federal ...
The U.S. Department of Agriculture has hit a snag in its march toward adding more companies to its Stratus cloud contract. As part of the process to on-ramp more companies to pool two of the basic ...
A data center pathway showing a seemingly endless row of racks with blue overtones. By Corey Noles By 2026, the way enterprises manage their data may look radically different. Instead of humans ...
Two years ago, extreme rainfall inundated Hong Kong, turning roads into raging rapids, submerging cars and flooding malls, making it one of the city’s most costly weather events ever. When another ...
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