Williams-Sonoma is seen saving tens of millions as AI agents replace human interventions with customer service ...

CSC has released its first SSL Landscape report, revealing that nearly 60% of organizations rely on three or more secure ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

BSNL presents its Diwali Bonanza offer for new mobile customers. Experience high-speed 4G services for just Rs 1. This ...

India, state-of-the-art 4G mobile network across the country, advancing the vision of Padmanabhan Bharat. The Diwali Bonanza ...

Although tolling is currently paused on the Belle Chasse Bridge, the Louisiana Department of Transportation and Development (DOTD) is coordinating a temporary GeauxPass Customer Service Center (CSC) ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

CSC Executive Director Cecka Rose Green said David Van Williams, founder of the organization, went rogue in December 2024.

SM Supermalls, in partnership with the Civil Service Commission (CSC), continues to champion employment opportunities for Filipinos as it rolls out a series of Job Fairs nationwide this September. “I ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...