Williams-Sonoma is seen saving tens of millions as AI agents replace human interventions with customer service ...

CSC has released its first SSL Landscape report, revealing that nearly 60% of organizations rely on three or more secure ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

BSNL presents its Diwali Bonanza offer for new mobile customers. Experience high-speed 4G services for just Rs 1. This ...

India, state-of-the-art 4G mobile network across the country, advancing the vision of Padmanabhan Bharat. The Diwali Bonanza ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s ...