Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

The University of Washington’s new oral health training center doubles the capacity for Spokane-based students training to bring access to dentistry to rural Washington. A partnership between UW and ...

Nuclear firm Oklo plans to build a $1.68 billion nuclear fuel recycling facility in Oak Ridge, Tennessee. The project is expected to create about 800 jobs and is being touted as the largest job ...

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...

As Key Bankcontinues to move its platforms and systems into the cloud, it's starting to report tangible results. Last year, the Cleveland, Ohio-based bank fully transitioned its contact center ...

Drug Enforcement Administration (DEA) head and new overseer of DC police Terry Cole outlined the Trump administration’s “unified effort” for reducing violent crime in the nation’s capital after ...

As the new school year approaches and lawmakers across the country decide whether to enact cellphone bans in schools, Americans’ support for such bans is inching up. Today, 74% of U.S. adults say they ...

Our phones are a direct line to us, but sometimes we don’t want to give our numbers out to just anyone. They have more information attached to them than we might realize. Instead of giving your real ...

Elon Musk's artificial intelligence data center in Memphis, Tennessee, faces a lawsuit over air pollution from the fleet of mobile gas-fired turbines the company uses to power the massive computer ...

Trump Organization, the holding company for President Donald Trump's business ventures, announced the launch of a new cellular service and cellphone on June 16. Dubbed Trump Mobile, the network will ...